The supply chain function has evolved significantly over the past decade, becoming a key strategic pillar of business. Going beyond its core role of delivering goods on time, in full, it has a vital role to play in customer experience and brand perception. Supply chain now has a seat in the boardroom in many organisations. Barely a week goes by without a supply chain issue - be it supplier failure or reputational risk - hitting the headlines and the share price.
The proliferation and influence of social media has put supply chain risk and sustainability firmly in the spotlight. Companies are publicly held to account for the actions of all tiers of their supply chain. This is why companies must lead the way on sustainability issues, to mitigate economic, social and environmental impact. Beyond the risk however, there are significant strategic advantages to acting sustainably.
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