President Asia Pacific and Japan
Richard Bailey is President of the Asia Pacific and Japan (APJ) for HP. In this role, Richard is responsible for the go-to-market strategy and overall financial performance of the HP APJ business, which encompasses PCs, printers, and managed services for both commercial and consumer segments.
Previously, Richard was Senior Vice President of Customer Support & Solutions, an organization of more than 12,000 worldwide employees which provides industry-leading customer support and solutions to more than 150 million HP customers. In this role he was responsible for driving innovation in digital support and analytics; managing the daily support operations business; ensuring a range of customers from consumers to large enterprise businesses have access to the complete solutions and services they need and overseeing experience, satisfaction and service delivery to HP customers worldwide.
Richard has held senior leadership positions at both local and regional levels over a 20-year period. He has extensive experience in a variety of fields including product sales and marketing, customer support, supply chain and operation, service and go-to-market delivery as well as commercial financing with small medium businesses and large enterprises across a wide variety of industries. Richard joined HP in 2006.
Prior to HP, he was the Managing Director for GE Commercial Equipment Finance Australia & New Zealand (GE Capital) and Principal and Managing Director of ALC Finance Group (acquired by GE).
Richard is a member of the Service Executives Industry Board and the Technology Services Industry Association. He is also a Senior Associate of the Financial Services Institute of Australasia (FINSIA). Richard holds a Bachelor of Arts degree from The University of Western Australia in Perth.
He is based in Singapore.
Gao Fei Yu, 3rd-year NUS student travelled with Richard Bailey, President Asia Pacific & Japan, HP Inc, to its New Delhi office as part of his CEOx1Day programme.