As consumer behaviours and expectations change, retailers must embrace digital transformation to succeed.
Digitally advanced consumers are changing the make-up of the retail, apparel and luxury goods industries. Consumers now have unprecedented access to products and information.
Retailers must develop customer-centric business models that provide a consistent and increasingly personalised service across multiple offline and online channels.
German retailers and the consumer industry generally are facing a fundamental change in the behaviour of their customers.
Market players now realise that greater price sensitivity, the demand for high quality products and sustainable production must be at the centre of business transformation. These trends have produced a divide in retail between discounters and luxury retailers that have left many traditional businesses in a difficult position.
Odgers Berndtson works with retail organisations across the world to secure the talent to transform their business and increase company revenue. With a focus on digital transformation and product excellence, our clients have access to the world’s leading retail and experience executives.
Five Links in the Chain to Driving Growth in Asia
Former IT Director of Argos
Chief Information Officer at PayPoint Plc