Travel has become easier for the modern consumer. New platforms and technologies have shifted customer expectations across travel, leisure, and hospitality. Today's leaders must develop and capitalize on this evolving technology, make end-to-end booking processes seamless and deliver relevant, tailored recommendations and communications with maximum personalization.
Odgers Berndtson Executive Search consultants help travel, leisure, and hospitality businesses find the highest caliber candidates in, and outside of, their industry. All capable of navigating the new ways consumers engage with brands and booking.
In Canada, these transformations require a very unique skill set. With so many factors out of a company’s control—such as high taxation rates impacting both airline tickets and consumer spending, not to mention a tight labour market—executives must be able to generate creative solutions that translate into an exceptional customer experience.
Having developed strong relationships with airlines, car rental companies and hotel chains across the world, Odgers Berndtson has the global network necessary to find the perfect executive to lead your organization into the future.