CAN
Travel, Leisure & Hospitality
In the age of disruption, customer retention has become the critical focus of the travel and leisure industry
For executives in the travel, leisure and hospitality industries the creation of consumer-centric strategies is crucial to their success. Without a complete re-imagining of the end-to-end user journey, businesses, from airlines to hotels, will find themselves in an increasingly expensive battle to attract customers.
Odgers Berndtson collaborates with leading businesses from across the travel, leisure and hospitality industries to discover leaders with the talent to transform their businesses.
Canada
In Canada, these transformations require a very unique skill set. With so many factors out of a company’s control—such as high taxation rates impacting both airline tickets and consumer spending, not to mention a tight labour market—executives must be able to generate creative solutions that translate into an exceptional customer experience.
Having developed strong relationships with airlines, car rental companies and hotel chains across the world, Odgers Berndtson has the global network necessary to find the perfect executive to lead your organization into the future.
People
Insights
New mentorship initiative tackling gender diversity in hospitality leadership
Despite the case for more gender-diverse boards being made many times over, there is still some w...
Leading from the front
Interview with Ann Sherry AO, Executive Chairman of Carnival Australia
Facing up to global disruption in the supply chain - Part 2
Lucy Harding and Pieter Ebeling, Partners in the Global Procurement and Supply Chain and Consumer...
