As consumer behaviours and expectations change, retailers must embrace digital transformation to succeed.
Digitally advanced consumers are changing the make-up of the retail, apparel and luxury goods industries. Consumers now have unprecedented access to products and information.
Retailers must develop customer-centric business models that provide a consistent and increasingly personalised service across multiple offline and online channels.
Five Links in the Chain to Driving Growth in Asia
Former IT Director of Argos
Chief Information Officer at PayPoint Plc